Warranty

Q: Lifetime Workmanship Warranty

Tarpaulins are typically a sacrificial product used to protect objects of greater value. A tarp’s life expectancy can vary from a few hours to many years depending on how it is being used. Lookout Mountain Tarp combines experience, advanced techniques, and top shelf materials to create the longest lasting tarps money can buy.

We guarantee the workmanship on our tarps for the life of the product. That statement means if our product fails due to a workmanship issue it will be repaired or replaced at no cost.

Elements like sunlight, wind, and moisture will eventually deteriorate any tarp purchased to the point it needs to be replaced. Deterioration is proof that a tarp has served its purpose and is not a defect in workmanship that would be covered by warranty.


Privacy Policy

Q: Safe & Secure Shopping

The Lookout Mountain Tarp Site Security Guarantee protects you while shopping on lookoutmountaintarp.com. Transactions made on lookoutmountaintarp.com are protected using Secure Sockets Layer (SSL), an encryption technology that works with internet browsers to keep your personal information hidden from attackers. You can verify the page you are on is secure by looking at the URL. The "s" in "https://" at the beginning of the URL means you are viewing a secure page. If the page you are on begins with https://www.lookoutmountaintarp.com/ be assured your personal information is safe.

To further ensure your protection Lookout Mountain Tarp, has obtained a digital certificate from DigiCert, a leading provider of Internet trust services. When you enter a secured portion of our site, an image of a closed lock or a solid key should appear in the address bar or at the bottom of your browser window. If you click on this image, a small popup window displaying site-security information will appear. This certificate guarantees that your personal information is being transmitted in a secure (encrypted) form to a Lookout Mountain Tarp web server.

Lookout Mountain Tarp takes the appropriate steps to ensure data privacy and security including through various hardware and software methodologies. Your transaction is secure in that you would pay nothing in the event that an unauthorized charge was made to your credit card as a result of purchasing from lookoutmountaintarp.com.

Q: Information gathered by Lookout Mountain Tarp

Lookout Mountain Tarp collects certain anonymous data regarding the usage of the website. This information does not personally identify users and is gathered to improve the performance of the website. Anonymous data collected by the lookoutmountaintarp.com website can include information such as the type of browser you are using, number of visits, items viewed, pages viewed, and the length of the visit.

Cookies may be used to track certain browsing patterns in order to personalize your experience on lookoutmountaintarp.com, assist you in using lookoutmountaintarp.com, and allow us to compile site usage statistics to better improve our services. The cookies collect certain identifying information, including identifiers generated by us that will, in certain circumstances, be matched with order information. However, no other user information is gathered by cookies.

Q: Use and Disclosure Information

Any information collected by Lookout Mountain Tarp will never be sold, traded, or rented to others. Information collected by this website is used to process orders, keep you informed about order status, notify you about products or offers that may be of interest, or to obtain product ratings for purchased items. Lookout Mountain Tarp is not responsible for any information you choose to publically submit on lookoutmountaintarp.com and reserves the right to remove any information deemed unobjectionable.

Lookout Mountain Tarp reserves the right to modify its privacy policy at any time without notice and encourages you to frequently review the privacy policy for any modifications.


Shipping & Returns

Q: How much does shipping cost?

Shipping costs are automatically calculated on lookoutmountaintarp.com when checking out.

Q: Where does it ship from?

Your order will be shipped from our manufacturing facility located at 1468 Alabama Highway 157, Cullman, Alabama 35058.

Q: How do you ship it?

Orders for items under 150 LBS will be fulfilled using Fedex or UPS Ground.

Bulk orders and orders for tarps that exceed the 150 LBS UPS Ground weight limit will be palletize for LTL delivery. LTL means an 18 wheeler will be delivering the item(s) so make sure to provide an address that is suitable for this type of shipment.

Things to keep in mind

  • Shipping is only available to addresses within the 48 continental states.
  • Fedex/UPS cannot use a PO Box or Routing # to find your house.
  • Custom tarps are built to order. Shipment will be delayed up to 5 business days
  • Once shipped delivery should never take more than 5 business days.